Getting Started with KnowQo

Getting Started with KnowQo

When our customers go live on KnowQo, their goal is to clone their best employees. This cloning works in the following simple three step process. The result is a perfectly trained workforce that scales without any additional effort from owners or managers.

Tribal Knowledge

Your organization has tons of very specific knowledge. At KnowQo, we start by absorbing all of your knowledge. Our specialist AI course-creators build courses for you based on your organizational know-how. Some clients bring PDFs, some have email threads, others have subject matter experts. You can provide KnowQo with any resource. Imagine that you are hiring an infinitely patient online course creator who is willing to read every single page of internal documents you have and create the perfect training courses.

Employee Training

Now that we have courses, it’s time for our AI coaches to help your employees learn the material. Our coaches are able to offer something that no old-fashion online course could, extremely personalized coaching and motivation. Our coaches learn about your employees and connect with them in the channels that are most natural: email, chat, text, etc... The coaches create friendly competition if appropriate, explain concepts, encourage employees and more. KnowQo users see 5-6x the industry engagement rate, our coaches are just that personalized.

Performance Reporting

Our AI analysts observe the training and look for ways to improve. The analysts write reports for their managers sharing employee progress and areas that might need attention. Ultimately, all that is learned by the analysts can be looped back in to step one to further improve the bank of tribal knowledge. Not only are your new employees performing as well as your stars, your organizational knowledge bank is expanding.

Ready to try KnowQo? Contact Sales