Top 4 Furniture Sales Training Programs

Furniture sales training is complex. There are a huge set of brands and products. Products can be customized endlessly. Warranties are nuanced. Ultimately, the quality of a customer's experience is going to be determined significantly by the excellence of the sales person (and of course the quality of the product). Below we have outlined the top 10 options for retail furniture training. An well trained team is, without a doubt, the most efficient way to boost Google reviews, word of mouth referrals and excellence in customer experience.

#1. KnowQo

KnowQo is an AI training platform. Unlike generic training solutions, KnowQo takes all of your internal documents—sales split protocols, inventory management procedures, warranty policies, return processes, and system workflows—and automatically converts them into professional training modules. KnowQo Retail Furniture Training Here

Key Features:

Zero content creation required: Upload your existing documents and KnowQo's AI builds comprehensive training programs

AI-powered trainers: Interactive AI assistants train your team members on-demand, answering questions 24/7

Intelligent analytics: AI analysts track training effectiveness and provide detailed reporting on knowledge gaps and completion rates

Furniture-specific expertise: Purpose-built for furniture retail operations including complex scenarios like delivery coordination and sales floor procedures

Why it stands out: KnowQo eliminates the massive time investment typically required to create internal training. The platform learns from your team's actual questions and continuously improves training content based on real-world needs.

Pricing: Custom.

Ideal for: Any furniture retailer looking to train associates on internal systems (like Storis), company policies, operational procedures, and store-specific workflows without spending months creating content.

Learn more: KnowQo Retail Furniture Training

#2. Storis Academy

As the leading ERP provider for retail furniture companies, Storis offers a dedicated training academy for users who need to onboard new hires onto Storis workflows. Storis Academy provides comprehensive instruction on their point-of-sale system, inventory management, customer relationship management, and reporting tools.Ideal for: Current Storis users who need structured training on the platform for new or existing employees.

Learn more: Storis Academy here.

#3. The Furniture Training Company

The Furniture Training Company offers one of the most comprehensive furniture-specific training programs available, with 104 modules covering every aspect of furniture sales and retail management. FTC has trained over 40,000 furniture salespeople across 4,000+ home furnishing retailers, including associates from major brands like Ashley Furniture.

Proven Results:

94% of salespeople who complete training report sales increases

Average 10-25% improvement in furniture and mattress sales

Strong reporting tools for managers to track progress across multiple locations

Pricing: $556/ per month, per location

Learn more: The Furniture Training Company here.

#4. HFA Sales Academy - Retailer-Led Training

HFA Sales Academy is the official training program of the Home Furnishings Association, the nation's only trade association devoted exclusively to furniture retailers (founded in 1920). What sets HFA apart is that training is created and delivered by successful furniture store owners who are actively running their own businesses.Pricing: $497 per month, per locationLearn more about HFA Sales Academy here.