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Frequently asked questions
What do I get with the free plan?
HIPAA or Bloodborne Pathogen training, plus certificates of training completion for your entire team.
Can I get HIPAA training and certificates free on KnowQo?
Yes. Organizations can — and we also run an open learning university for students, career changers, and job seekers.
Learn more about our HIPAA programCan I get OSHA Bloodborne Pathogen training and certificates free on KnowQo?
Yes. Organizations can — and we also run an open learning university for students, career changers, and job seekers.
Learn more about our OSHA BBP programDo you need to add a credit card to start?
No. The free plan never asks for one.
Does KnowQo require a contract?
No. Pro is billed annually — one flat price for the year, cancel anytime. Free plans don't need a card at all.
How does billing work?
Pro is one flat annual price based on your team size — $39/year for a solo provider, $79/year for up to 5 people, $179/year for up to 25, and $579/year for up to 100. Every plan unlocks everything KnowQo offers.
Does KnowQo charge per seat?
No. Pro is a flat annual price for a team-size tier, not a per-head fee. Solo covers just you, and the team tiers let you add people freely up to their limit — 5, 25, or 100 — with nothing changing on your bill.
Does each training program cost extra?
No. Every training program is included with Pro. KnowQo's pricing is simple and transparent — we never charge for extras.
Does generating compliance documents cost extra?
No. All compliance documents are included with Pro — generate as many as you need, as often as you need them.
Do certificates cost extra?
No. Certificates of completion are included for every user on every plan — free or Pro.
Learn more about KnowQo certificatesAre all compliance modules included?
Yes. Every compliance module on KnowQo is included with Pro. No upgrades, no add-ons.
Can I add my own trainings, like SOPs or onboarding?
Yes. Pro practices can add custom trainings — clinical SOPs, new-hire onboarding, anything your team needs to sign off on — and they track just like KnowQo's built-in programs. Included with Pro.
How much would a solo provider expect to pay?
$39 for the year. The Solo tier covers one person — a mobile notary, an independent medical courier, a one-person practice — with everything Pro includes.
How much would a 3-person medical courier business expect to pay?
$79 for the year. Three people fits the Small tier (up to 5) — one bill, and an entire year of compliance handled.
How much would a 12-person dental practice expect to pay?
$179 for the year. Twelve people fits the Medium tier (up to 25) — one bill, and an entire year of compliance handled.
How much would a three-location, 100-headcount dermatology network expect to pay?
$579 for the year. One hundred people fits the Large tier (up to 100) — one bill, and an entire year of compliance handled across every location.
How do I upgrade to Pro?
Sign up for KnowQo, head to Settings → Upgrade to Pro, add your credit card, and you're ready.