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Frequently asked questions
What do I get with the free plan?
HIPAA or Bloodborne Pathogen training, plus certificates of training completion for your entire team.
Can I get HIPAA training and certificates free on KnowQo?
Yes. Organizations can — and we also run an open learning university for students, career changers, and job seekers.
Learn more about our HIPAA programCan I get OSHA Bloodborne Pathogen training and certificates free on KnowQo?
Yes. Organizations can — and we also run an open learning university for students, career changers, and job seekers.
Learn more about our OSHA BBP programDo you need to add a credit card to start?
No. The free plan never asks for one.
Does KnowQo require a contract?
No. Paid plans are month-to-month — add a card and cancel anytime. Free plans don't need a card at all.
How does billing work?
Pro is $4 per user per month billed annually, or $6 per user per month billed monthly. Pro unlocks everything KnowQo offers.
Does KnowQo charge per seat?
Yes. Pro is billed per user — $4/user/month annually or $6/user/month month-to-month. Only the people you actually add count.
Does each training program cost extra?
No. Every training program is included with Pro. KnowQo's pricing is simple and transparent — we never charge for extras.
Does generating compliance documents cost extra?
No. All compliance documents are included with Pro — generate as many as you need, as often as you need them.
Do certificates cost extra?
No. Certificates of completion are included for every user on every plan — free or Pro.
Learn more about KnowQo certificatesAre all compliance modules included?
Yes. Every compliance module on KnowQo is included with Pro. No upgrades, no add-ons.
How much would a 3-person medical courier business expect to pay?
On annual billing, 3 × $48 = $144 — one bill, and an entire year of compliance handled. Or go month-to-month at 3 × $6 = $18/month.
How much would a 12-person dental practice expect to pay?
On annual billing, 12 × $48 = $576 — one bill, and an entire year of compliance handled. Or go month-to-month at 12 × $6 = $72/month.
How much would a three-location, 100-headcount dermatology network expect to pay?
On annual billing, 100 × $48 = $4,800 — one bill, and an entire year of compliance handled across every location. Or go month-to-month at 100 × $6 = $600/month.
How do I upgrade to Pro?
Sign up for KnowQo, head to Settings → Upgrade to Pro, add your credit card, and you're ready.